Privacy Policy

Discretion is part of what we do, so protecting the information entrusted to us is something we take seriously. This notice explains what personal data Global Marketing Worldwide S.A. (“GMW,” “we,” or “us”) handles, why we handle it, how we keep it safe, and the choices and rights available to you when you use gmwdr.com (the “Site”) or work with us on our call-center and marketing services (the “Services”).

By using the Site or our Services, you confirm that you have read and understood this notice.

Controller and processor. For information you share with us directly — for instance through the Site or a conversation about working together — GMW is the “controller” and decides how it is used. For information we handle as part of a campaign we run for a client, GMW acts only as a “processor”: we follow the client’s instructions and the terms of our agreement, and the client remains the controller. If you were contacted through one of those campaigns, reach out and we will route your request to the right place (see “Your choices and rights” below).

1. What information we hold

We work with three broad kinds of information:

• Details you give us — your name, company, role, email, phone number and website, together with anything you include in a message, enquiry or brief.
• Details gathered automatically — your IP address, device and browser, the pages you open and how you arrived, collected through cookies and similar tools.
• Details we handle for clients — where a campaign requires it, contact information, call records or recordings, and campaign responses, all processed strictly on the client’s behalf.

2. Why we use it

Depending on the situation, we use personal data to:

• reply to you, prepare proposals and arrange calls;
• run, maintain and improve our Services and the Site;
• keep you informed about active work and administrative matters;
• send marketing only where you have asked for it, and honour your preferences;
• understand and improve how the Site performs;
• guard against fraud, misuse and security threats; and
• meet our legal and regulatory obligations.

3. Our lawful grounds

Where the law requires a lawful basis to process personal data (for example, under the EU or UK GDPR), we rely on your consent, the need to take steps or perform a contract with you, our legitimate business interests weighed against your rights, or compliance with a legal obligation.

4. Cookies and analytics

The Site uses cookies and similar technologies — some essential for it to function, others to measure performance or remember your preferences. Your browser lets you refuse or delete cookies, though some parts of the Site may not behave as expected if you do.

5. When we disclose information

We never sell personal data. We disclose it only where we genuinely need to:

• to vetted suppliers who host our Site, deliver email or provide analytics on our behalf, under obligations of confidentiality;
• to a client, where the data belongs to a campaign we run for them;
• to authorities or others where the law requires it, or to protect people, rights or property; and
• to a successor organisation, in the event the business is ever reorganised, merged or sold.

6. Monitoring and recording of calls

Calls made through our Services may be recorded or monitored for quality, training, verification and compliance purposes. Where the law requires it, you will be told at the start of the call and asked for your consent. Recordings are kept confidential and retained no longer than necessary.

7. How long we keep it

We hold personal data only for as long as the purpose — or the law — requires, and then delete or anonymise it. Data we handle for a client is kept according to that client’s instructions and our agreement with them.

8. Keeping it safe

Confidentiality is central to how we operate. We apply appropriate technical and organisational safeguards to protect personal data against loss, misuse and unauthorised access, disclosure or alteration. That said, no online service can promise perfect security, and we cannot guarantee it absolutely.

9. Your choices and rights

Subject to your location and the applicable law, you may ask us to:

• give you access to the personal data we hold about you;
• correct information that is inaccurate or incomplete;
• delete your information;
• restrict or object to certain uses of it;
• provide it to you in a portable format; or
• stop relying on your consent, where consent is the basis for processing.

You may also lodge a complaint with your data protection regulator. To make a request, email contact@gmwdr.com and we will respond within the period the law allows. If your request concerns a client campaign, we will forward it to that client (the controller) or act on their instructions.

Individuals in the Dominican Republic are protected by Law No. 172-13 on the Protection of Personal Data. Depending on where you are, you may also have rights under the EU/UK GDPR or the California Consumer Privacy Act (CCPA).

10. Marketing preferences

You can leave our marketing list at any time through the unsubscribe link in our emails or by emailing contact@gmwdr.com. Even after you opt out, we may still send you service messages tied to an enquiry or an active engagement.

11. Where your data is handled

We operate from Santo Domingo, Dominican Republic, and your data may be processed there or wherever our suppliers operate. Whenever data crosses borders, we take steps to keep it protected to the standard described in this notice.

12. Children

Our Site and Services are intended for businesses and adults, and we do not knowingly collect data from children. If you believe we have, please tell us and we will put it right.

13. Other websites

Links from our Site to other services are outside our control and are not covered by this notice. We encourage you to review their own privacy practices.

14. Changes to this notice

We may revise this notice as our practices, technology or the law evolve, and will update the date shown above when we do. Where a change is significant, we will highlight it as appropriate. Please check back from time to time.

15. Talk to us

If you have questions or requests about this notice or how we handle your data, contact us: